About ModSquad
Reinventing customer experience for global brands
Key Highlights
- Founded in 2007, headquartered in Sacramento, CA
- Over 1,000 employees providing global customer support
- Clients include NFL, Zendesk, and EA
- Recognized with multiple international awards for CX services
ModSquad, founded in 2007 and headquartered in Sacramento, CA, is a global leader in customer experience services, specializing in content moderation, community management, and social media support. With over 1,000 employees, ModSquad has partnered with notable clients such as the NFL, Zendesk, and ...
🎁 Benefits
ModSquad offers competitive salaries, equity options, flexible remote work arrangements, generous PTO policies, and comprehensive parental leave to su...
🌟 Culture
ModSquad promotes a remote-first culture, allowing its diverse network of Mods to work from anywhere while fostering a strong sense of community and c...
Overview
ModSquad is hiring a Remote Associate Community Management Consultant to engage with a global sports streaming service. You'll be responsible for moderation and community engagement, requiring bilingual proficiency in German and English.
Job Description
Who you are
You are a passionate super-fan with a deep understanding of community engagement and moderation. Your bilingual skills in German and English allow you to connect with diverse audiences effectively. You are available for part-time work, committing 5 to 15 hours per week, especially on weekends. Your enthusiasm for sports and community management makes you an ideal candidate for this role.
What you'll do
In this role, you will engage with users of a global sports streaming service, ensuring a fun and interactive experience. You will moderate discussions, foster community engagement, and help create a welcoming environment for sports fans. Your commitment to the community will be crucial in enhancing user satisfaction and loyalty.
What we offer
ModSquad provides a flexible work environment, allowing you to work remotely while engaging with a vibrant community of sports enthusiasts. You will have the opportunity to work with a global brand and contribute to a dynamic team focused on delivering exceptional user experiences.
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