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ModSquad Jobs

9 open positionsVisit Website →

👥 Team Size

1001+ employees

GlassdoorGlassdoor

3.6

📅 Founded

2007

📋 Quick Facts

📍 Headquarters:Newton Booth, Sacramento, CA
🌍 Location:Sacramento, California
🏳️ Country:United States
🏢 Type:🔒Private Company
🏭 Industry: Tech
🏷️ Sectors:
B2BEnterpriseConsultingCustomer serviceDigital MediaOutsourcing

Reinventing customer experience for global brands

  • Founded in 2007, headquartered in Sacramento, CA
  • Over 1,000 employees providing global customer support
  • Clients include NFL, Zendesk, and EA
  • Recognized with multiple international awards for CX services
  • Remote-first culture with a diverse network of customer engagement professionals

🏢 Company Culture

ModSquad promotes a remote-first culture, allowing its diverse network of Mods to work from anywhere while fostering a strong sense of community and collaboration. The company values innovation and adaptability, ensuring they stay ahead in the evolving customer experience landscape.

🎁 Benefits & Perks

ModSquad offers competitive salaries, equity options, flexible remote work arrangements, generous PTO policies, and comprehensive parental leave to support work-life balance.

About ModSquad

ModSquad, founded in 2007 and headquartered in Sacramento, CA, is a global leader in customer experience services, specializing in content moderation, community management, and social media support. With over 1,000 employees, ModSquad has partnered with notable clients such as the NFL, Zendesk, and EA, providing omnichannel support that allows companies to confidently outsource their customer engagement needs. The company has received multiple international awards for its innovative approach to enhancing customer experiences.

Latest Positions (9 of 9)

ModSquad
Community Manager

ModSquadJapan

ModSquad is seeking a Community Manager for engagement moderation during live sports events. You'll engage with fans in Japanese and require knowledge of sports trends. This role is part-time, requiring weekend availability.

11 months ago$25 - $30
ModSquad
Community Manager

ModSquadGermany - Remote

ModSquad is hiring a Remote Associate Community Management Consultant to engage with a global sports streaming service. You'll be responsible for moderation and community engagement, requiring bilingual proficiency in German and English.

11 months ago$5 - $15Remote
ModSquad
Community Manager

ModSquadSpain - Remote

ModSquad is hiring a Remote Associate Community Management Consultant to engage with users for a global sports streaming service. This part-time role requires bilingual proficiency in Spanish and English and offers flexible hours.

11 months ago$5 - $15Remote
ModSquad
Customer Support

ModSquadThailand - Remote

ModSquad is hiring a Remote Customer Support Representative to assist customers of a leading music streaming service. You'll help users navigate the platform and troubleshoot issues in both Thai and English. This role is ideal for those with excellent communication skills and a passion for music.

1 year agoRemote
ModSquad
Customer Support

ModSquadTurkey - Remote

ModSquad is hiring a Remote Customer Support Representative to assist customers of a leading music streaming service. You'll help users navigate the platform and troubleshoot issues, requiring excellent communication skills in Turkish and English.

1 year agoRemote
ModSquad
Customer Support

ModSquadTurkey - Remote

ModSquad is hiring a Remote Customer Support Representative to assist customers of a leading music streaming service. You'll help users navigate the platform and troubleshoot issues in both Turkish and English. This role is perfect for those with strong communication skills and a passion for music.

1 year agoRemote
ModSquad
Customer Support

ModSquadTurkey - Remote

ModSquad is hiring a Remote Customer Support Representative to assist customers of a leading music streaming service. You'll help users navigate the platform and troubleshoot issues, requiring proficiency in Turkish and English.

1 year agoRemote
ModSquad
Community Manager

ModSquadEmea - Remote

ModSquad is hiring an Associate Community Management Consultant to manage fan engagement for international sports events. This role requires native German speakers with knowledge of sports trends and events.

1 year ago$10 - $15Remote
ModSquad
Community Manager

ModSquadUnited States - Remote

ModSquad is hiring a Mod Contractor to engage in digital community management, including moderating forums and chatting with customers. This role offers flexibility to work from any secure location in the USA.

7 years agoRemote

About Working at ModSquad

ModSquad is actively hiring talented professionals across multiple departments and locations. Explore current openings, learn about the company culture, and discover why thousands of candidates choose ModSquad for their next career move.

Whether you're an experienced professional or just starting your career in tech, ModSquad offers opportunities for growth and development. Browse through available positions, understand the requirements, and apply directly through Leethub to accelerate your job search.