Solutions Engineer • Mid-Level

Who you are

You have over 5 years of professional experience, including at least 2 years in pre-sales, where you've developed a strong software development background. Your ability to communicate effectively and present technical concepts clearly makes you a trusted advisor to clients. You possess business-level proficiency in Thai, enabling you to engage with a diverse range of customers. Your experience with scalable and highly available distributed systems equips you to tackle complex challenges in system design and deployment.

You are proficient in one or more modern scripting languages such as Python, Node.js, or SQL, as well as popular programming languages like Java, C++, and C#. This technical expertise allows you to guide customers in crafting and building systems that meet their needs. You are comfortable with the idea of traveling up to 50% of the time, as you understand the importance of face-to-face interactions in building strong client relationships.

Desirable

While not required, experience in selling databases or deploying applications would be a significant advantage. You thrive in collaborative environments and enjoy working closely with sales teams to drive business success. Your passion for technology and customer success is evident in your approach to problem-solving and solution design.

What you'll do

As a Solutions Architect at MongoDB, you will play a crucial role in our Pre-Sales organization, ensuring that our growth is supported by strong technical alignment with our platform. You will work closely with sales representatives to understand customer needs and craft tailored solutions that leverage MongoDB's capabilities. Your responsibilities will include guiding customers through the design and deployment of reliable, scalable systems, ensuring their success with our data platform.

You will engage with a wide range of users, from startups to large enterprise IT organizations, acting as a trusted advisor throughout the sales process. Your ability to present complex technical concepts in an accessible manner will be key to winning deals and driving business forward. You will also collaborate with our engineering teams to provide feedback on product features and enhancements based on customer interactions.

In this role, you will have the opportunity to shape the customer experience by providing insights into best practices for deploying MongoDB solutions. You will be responsible for conducting technical presentations and demonstrations, showcasing the value of our platform to potential clients. Your contributions will directly impact customer satisfaction and retention, as you help them navigate their journey with MongoDB.

What we offer

At MongoDB, we are committed to fostering a collaborative and inclusive work environment. We offer a hybrid working model that allows you to balance your professional and personal life effectively. You will have access to ongoing training and development opportunities to enhance your skills and advance your career.

We value the contributions of our team members and recognize the importance of work-life balance. Our benefits package includes competitive compensation, health and wellness programs, and opportunities for professional growth. Join us in making an impact on the world through innovative technology and customer success.