
About Moonpig
Personalized gifts that create meaningful connections
Key Highlights
- Top-3 online flower seller in the UK
- Acquired by Photobox for £120M in 2011
- Partnerships with Disney and Warner Brothers
- Innovative products like giant cards and a dedicated app
Moonpig, headquartered in Farringdon, London, is a leading online retailer specializing in personalized cards, gifts, and flowers. Founded in 2000, Moonpig has grown rapidly, becoming a top-3 online flower seller and expanding its product offerings through partnerships with brands like Disney and Wa...
🎁 Benefits
Moonpig offers a Sharesave Plan, private medical and dental insurance, and an attractive annual bonus scheme based on performance. Employees also bene...
🌟 Culture
Moonpig fosters a culture of innovation and customer-centricity, believing that personalized gifts create meaningful connections. With a focus on expa...
Skills & Technologies
Overview
Moonpig is hiring a Head of Product Design to shape high-quality digital experiences across their platform. You'll work closely with cross-functional teams to enhance user journeys and drive customer engagement. This role requires strong design leadership and experience in user experience.
Job Description
Who you are
You have extensive experience in product design, with a proven track record of leading design teams and delivering high-quality digital experiences. Your expertise in user experience design allows you to create intuitive and engaging customer journeys that resonate emotionally with users. You are a strong communicator and collaborator, able to work effectively with product, engineering, and brand teams to align design strategies with business goals. You thrive in a fast-paced environment and are passionate about mentoring others to elevate design standards across the organization.
Desirable
Experience in the e-commerce sector or with digital gifting platforms is a plus. Familiarity with agile methodologies and design thinking principles will help you succeed in this role.
What you'll do
As the Head of Product Design, you will lead the design efforts for Moonpig's digital platforms, ensuring that every customer interaction is delightful and meaningful. You will coach and mentor your design team, fostering a culture of creativity and innovation while maintaining high standards of design craft. Collaborating closely with product and engineering teams, you will influence the strategic direction of design initiatives and ensure alignment with user needs and business objectives. Your role will involve analyzing user feedback and data to continuously improve the user experience, ultimately driving customer loyalty and engagement.
What we offer
Moonpig offers a supportive and inclusive work environment where your ideas can flourish. You will have the opportunity to make a significant impact during a pivotal period for the company. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to spread joy and make every celebration special for our customers.
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