Support Engineer • Entry-Level

Who you are

You are a recent graduate eager to start your career in technology, particularly within the finance sector. You possess a strong interest in production support and are ready to engage with complex technical systems. Your educational background has equipped you with foundational knowledge in technology, and you are excited about the opportunity to learn and grow in a supportive environment.

You are adaptable and willing to embrace new challenges, understanding that production support is crucial for maintaining the health of technology systems. You have a collaborative mindset and are ready to work alongside experienced professionals in a dynamic team setting. Your enthusiasm for technology and commitment to excellence will drive your success in this role.

What you'll do

As a Graduate Production Support Analyst, you will play a vital role in ensuring the smooth operation of technology systems used by investment banks. You will be responsible for monitoring and maintaining these systems, addressing any issues that arise, and providing support to other teams that rely on these technologies. Your role will involve participating in training sessions at mthree Academy, where you will gain the skills necessary to excel in production support.

You will engage with various technical systems, learning how to troubleshoot and resolve issues effectively. Your responsibilities will include collaborating with team members to ensure that all systems are functioning optimally and that any disruptions are addressed promptly. You will also have the opportunity to work with clients from diverse industries, gaining valuable experience and insights into the technology needs of different sectors.

What we offer

mthree provides a comprehensive graduate program that includes paid training and ongoing support as you transition into your new role. You will have access to exclusive partnerships, such as the opportunity to earn Executive Education certificates from Columbia University. This program is designed to equip you with the skills and knowledge needed to thrive in the technology sector.

You will be part of a supportive community that values diversity and inclusion, ensuring that all team members can contribute their unique perspectives. As you progress in your career, you will receive regular salary increases and the potential for long-term placement with leading global employers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing opportunities for growth.