Support Engineer • Entry-Level

Who you are

You are a recent graduate eager to start your career in technology, particularly within the investment banking sector. You possess a strong willingness to learn and adapt, ready to take on the challenges of production support in a fast-paced environment. Your flexibility allows you to work onsite in multiple locations across the United States, contributing to the success of various technical systems and processes.

You understand the importance of teamwork and collaboration, as production support requires close interaction with other teams to ensure smooth operations. You are detail-oriented and have a problem-solving mindset, ready to tackle any issues that arise in the technical systems you will be supporting. Your commitment to continuous learning will be enhanced through the in-depth training provided by mthree Academy, preparing you for a successful career.

What you'll do

As a Production Support/SRE Analyst, you will play a crucial role in maintaining the health of enterprise technology systems, akin to providing healthcare for technology. You will monitor and support various systems, ensuring they operate efficiently and effectively. Your responsibilities will include troubleshooting issues, collaborating with other teams to resolve technical problems, and ensuring that the systems meet the operational standards required by clients.

You will participate in the mthree Alumni program, which includes comprehensive training and access to a network of professionals. This program will equip you with the skills necessary to excel in your role and provide you with opportunities to work with leading global employers. Your role will also involve learning about algorithmic trading engines and regulatory reporting, giving you a broad understanding of the technology landscape within investment banking.

What we offer

mthree offers a supportive environment where you can flourish and grow your career. You will receive in-depth graduate training and ongoing support, ensuring you have the tools and knowledge needed to succeed. The Alumni program provides unique opportunities, including access to Executive Education certificates from Columbia University at no cost, enhancing your professional credentials.

You will be part of a diverse team that values equality and inclusion, where your unique background and perspective will be appreciated. The company is committed to fostering a culture where all colleagues can thrive, and you will have the chance to contribute to this positive environment.

With a competitive salary range of $48,000 - $63,000 USD, mthree is dedicated to providing a rewarding career path for its employees. You will have the chance to work with tier one investment banks and other organizations across various industries, gaining valuable experience and building a strong professional network.