Support Engineer • Mid-Level

Who you are

You have a solid background in production support engineering, with experience in monitoring and maintaining live systems. Your expertise in troubleshooting and resolving incidents makes you a valuable asset to any team. You are familiar with performance metrics and can proactively identify issues before they impact users. Your experience with AWS and Linux environments allows you to navigate complex systems with ease. You understand the importance of documentation and continuous improvement, ensuring that lessons learned from incidents are captured and shared. You thrive in collaborative environments, working closely with development, QA, and operations teams to deliver high-quality solutions.

What you'll do

As a Production Support Engineer at QuinStreet, you will be responsible for monitoring production systems and proactively identifying performance or functional issues. You will investigate and resolve incidents, collaborating with development, QA, and operations teams to ensure swift resolutions. Your role will involve validating hotfixes and deployments in real-time, ensuring that new features and fixes meet quality standards. You will perform root cause analysis and document your findings to contribute to continuous improvement efforts. Additionally, you will execute both manual and automated QA processes to maintain the integrity of our platform.

What we offer

QuinStreet offers a dynamic work environment where you can grow your skills and advance your career. We provide competitive compensation and benefits, including flexible work arrangements. Our culture emphasizes collaboration and innovation, allowing you to make a meaningful impact on our products and services. Join us in powering performance marketplaces in digital media and help shape the future of online consumer experiences.