People Operations • Mid-Level

Who you are

You have a strong background in human resources, ideally with 3-5 years of experience in a People Operations or HR Generalist role. You understand the nuances of employee relations and are skilled at navigating complex personnel scenarios with empathy and urgency. Your experience includes facilitating onboarding and offboarding processes, as well as supporting performance management cycles. You are detail-oriented and have a knack for maintaining high-integrity employee records in HRIS systems like Workday. You thrive in collaborative environments and enjoy partnering with leadership to drive strategic initiatives that enhance the employee experience. You are committed to compliance with federal, state, and local employment laws, ensuring that all practices align with legal requirements. You are passionate about creating a workplace where talent thrives and are eager to contribute to a culture of excellence.

What you'll do

As a People Success Generalist at Navan, you will be the primary engine driving employee excellence for our U.S. based Travel Support teams. Your work directly furthers Navan’s goal of being the world's most customer-centric travel and expense platform by ensuring the people who support our customers are empowered, heard, and high-performing. You will act as a critical bridge between leadership vision and frontline execution, creating a workplace where talent thrives during a period of rapid scale. You will be responsible for acting as the first point of contact for employee inquiries, conducting impartial investigations, and providing coaching to managers on performance management and conflict resolution. You will facilitate the end-to-end employee lifecycle, from seamless onboarding and offboarding to supporting annual performance cycles and development programs. Additionally, you will partner with leadership to provide data-driven recommendations and coach managers on navigating complex personnel scenarios with urgency. You will maintain high-integrity employee records in our HRIS (Workday) and ensure total compliance with federal, state, and local employment laws, including FMLA and ADA. You will also lead People projects aimed at streamlining workflows and enhancing the overall employee experience, collaborating cross-functionally with the Recruiting team to refine skills and experience, market demands, and internal parity.

What we offer

Navan offers a competitive salary range of $67,500—$120,000 USD, along with a dynamic work environment that encourages professional growth and development. You will have the opportunity to work in a collaborative team that values employee input and fosters a culture of excellence. We believe in empowering our employees and providing them with the tools they need to succeed. Join us in our mission to transform the travel and expense industry while making a meaningful impact on our customers' experiences.