Marketing Operations • Mid-Level

Who you are

You have a strong background in marketing operations, ideally with 5+ years of experience in a client-facing role where you've developed strategies to enhance customer engagement and satisfaction. Your expertise in CRM tools allows you to analyze client data effectively, tailoring marketing efforts to meet their needs. You understand the importance of building long-term partnerships and have a proven track record of increasing client lifetime value through personalized communications and hospitality initiatives.

You are a collaborative team player who thrives in a fast-paced environment, capable of influencing cross-functional teams to achieve common goals. Your communication skills are exceptional, enabling you to articulate complex ideas clearly and effectively to both internal stakeholders and external partners. You are passionate about nurturing client relationships and have a keen eye for detail, ensuring that every interaction reflects the company's commitment to excellence.

Desirable

Experience in the entertainment or advertising industry is a plus, as it gives you a unique perspective on client needs and market dynamics. Familiarity with data analysis tools and marketing automation platforms will further enhance your ability to drive impactful marketing strategies. You are adaptable and open to learning, always seeking to improve your skills and knowledge in the ever-evolving marketing landscape.

What you'll do

As the Marketplace Engagement Manager, you will be responsible for developing and executing strategies that optimize client interactions. This includes leveraging CRM tools to analyze client data, tailoring marketing efforts to anticipate client needs, and providing bespoke solutions that drive satisfaction and retention. You will work closely with the Ads Marketing team to activate compelling messaging across various sales and non-sales channels, ensuring that our advertising partners feel valued and understood.

You will influence hospitality initiatives, such as events and personalized communications, that deepen client engagement and showcase Netflix's commitment to nurturing long-term partnerships. Your role will involve collaborating with cross-functional teams to build widespread awareness and excitement among key advertising partners, ultimately driving business growth.

You will also monitor and analyze the effectiveness of marketing strategies, making data-driven decisions to refine and improve client engagement efforts. By fostering a culture of collaboration and innovation within the marketing team, you will help build a loyal client base that contributes to Netflix's ongoing success.

What we offer

At Netflix, we offer a dynamic work environment where creativity and collaboration thrive. You will have the opportunity to work with a talented team dedicated to shaping the future of entertainment marketing. We value diversity and inclusion, recognizing that diverse teams build stronger products and experiences. Our commitment to employee growth means you will have access to professional development opportunities and resources to enhance your skills.

We encourage you to apply even if your experience doesn't match every requirement. We believe that a diverse workforce brings unique perspectives that drive innovation and success. Join us in our mission to entertain the world and make a meaningful impact in the advertising landscape.