Support Engineer • Mid-Level

Who you are

You have a strong background in security infrastructure and tooling, with a keen interest in support and automation. You thrive in navigating ambiguity and enjoy taking ownership of complex investigations, ensuring that security and privacy are prioritized in all aspects of your work. Your experience allows you to collaborate effectively with engineers, providing high-quality technical guidance across platform domains. You understand the importance of developer workflows and are committed to optimizing platform usability. You value diversity and inclusion, recognizing that diverse teams lead to stronger outcomes.

What you'll do

In this role, you will be responsible for managing complex security and privacy investigations from start to finish. You will collaborate with various engineering teams to analyze platform behaviors and identify patterns that can lead to meaningful improvements. Your work will involve hands-on technical investigation, where you will apply your expertise to enhance developer experiences with the platform. You will also focus on expanding paved-road tooling and improving documentation and developer education, ensuring that all engineers can move quickly and confidently. Your contributions will directly impact the efficiency of Netflix’s engineering processes, allowing teams to work more effectively.

What we offer

Netflix offers a unique culture that encourages you to do your best work and grow. You will be part of a team that values collaboration and innovation, where your contributions are recognized and celebrated. The company provides opportunities for professional development and encourages you to apply even if your experience doesn't match every requirement. You will work in an environment that prioritizes diversity and inclusion, fostering a sense of belonging for all team members. Additionally, Netflix offers competitive compensation and benefits, ensuring that you are rewarded for your hard work and dedication.