Netomi

About Netomi

Empowering customer service through AI automation

🏢 Tech👥 201-500 employees📅 Founded 2015📍 Hayward Park, San Mateo, CA💰 $44.9m4.3
B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Key Highlights

  • Raised $44.9 million in Series A funding
  • Headquartered in San Mateo, CA
  • 201-500 employees dedicated to AI-driven solutions
  • Market leader in AI-first customer experience

Netomi is a leading provider of customer service automation solutions, leveraging AI to enhance customer interactions across email, chat, and mobile platforms. Headquartered in San Mateo, CA, Netomi has raised $44.9 million in Series A funding and serves a diverse range of clients looking to improve...

🎁 Benefits

Netomi offers equity opportunities, a 401K plan, and comprehensive health insurance. Employees enjoy flexible work environments, work-from-home option...

🌟 Culture

Netomi fosters a culture focused on leveraging AI to redefine customer service, emphasizing the importance of emotional and empathetic interactions. T...

Netomi

Ai Consultant Mid-Level

NetomiGurugram

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Overview

Netomi is hiring an Agentic AI Implementation Consultant to configure and deploy AI solutions for enterprise customers. You'll work closely with customer teams to ensure successful implementations. This role requires strong problem-solving skills and experience in AI-driven workflows.

Job Description

Who you are

You have a strong background in implementing AI solutions, with experience in configuring and deploying large-scale systems. You understand complex business requirements and can translate them into practical, AI-driven workflows that enhance customer experiences. Your ability to work hands-on with customer teams makes you a key link between technical delivery and customer needs.

You possess excellent communication skills, allowing you to collaborate effectively with various stakeholders, including Customer Success Managers, Integration Engineers, and Product teams. You are comfortable guiding customers through their transition to autonomous, agent-based operations, ensuring they realize value from the AI platform quickly.

What you'll do

As an Agentic AI Implementation Consultant, you will be responsible for the end-to-end implementation of AI solutions for enterprise clients. This involves configuring the AI platform to meet specific customer needs, deploying the solutions, and scaling them as required. You will define and execute integration approaches, ensuring that all components work seamlessly together.

You will collaborate closely with customer teams to understand their requirements and provide hands-on support throughout the implementation process. Your role will involve translating technical specifications into actionable steps for customers, helping them navigate the complexities of AI integration.

You will also work with internal teams to ensure that the solutions delivered align with customer expectations and drive efficiency in their operations. Your contributions will directly impact the success of each deployment, making you an integral part of the customer journey.

What we offer

At Netomi, you will be part of a leading AI platform that is transforming customer experiences for some of the largest global brands. We offer a dynamic work environment where your contributions will be valued and recognized. You will have the opportunity to work with cutting-edge technology and be part of the AI revolution.

We encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of customer experience through agentic automation.

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