Netomi

About Netomi

Empowering customer service through AI automation

🏒 TechπŸ‘₯ 201-500 employeesπŸ“… Founded 2015πŸ“ Hayward Park, San Mateo, CAπŸ’° $44.9m⭐ 4.3
B2BArtificial IntelligenceCustomer serviceSaaSAutomation

Key Highlights

  • Raised $44.9 million in Series A funding
  • Headquartered in San Mateo, CA
  • 201-500 employees dedicated to AI-driven solutions
  • Market leader in AI-first customer experience

Netomi is a leading provider of customer service automation solutions, leveraging AI to enhance customer interactions across email, chat, and mobile platforms. Headquartered in San Mateo, CA, Netomi has raised $44.9 million in Series A funding and serves a diverse range of clients looking to improve...

🎁 Benefits

Netomi offers equity opportunities, a 401K plan, and comprehensive health insurance. Employees enjoy flexible work environments, work-from-home option...

🌟 Culture

Netomi fosters a culture focused on leveraging AI to redefine customer service, emphasizing the importance of emotional and empathetic interactions. T...

Netomi

Ai Consultant β€’ Mid-Level

Netomi β€’ Toronto

Apply Now β†’

Overview

Netomi is hiring an Agentic AI Implementation Consultant to configure and deploy large-scale AI solutions for enterprise customers. You'll work closely with customer teams to translate business requirements into AI-driven workflows. This role requires strong collaboration skills and experience in AI implementations.

Job Description

Who you are

You have a strong background in AI implementations and a passion for transforming customer experiences through technology. You excel at translating complex business requirements into practical, AI-driven workflows, ensuring that customer needs are met with precision and efficiency. Your ability to communicate effectively with both technical and non-technical stakeholders makes you a key link in the implementation process.

You thrive in collaborative environments, working closely with Customer Success Managers, Integration Engineers, Quality Assurance teams, and Product and Engineering departments. Your hands-on experience with deploying AI solutions allows you to guide customers through their transition to autonomous, agent-based operations seamlessly.

What you'll do

As an Agentic AI Implementation Consultant at Netomi, you will be responsible for configuring, deploying, and scaling large-scale Agentic AI solutions for enterprise customers. You will define and execute integration approaches, ensuring that each deployment is tailored to meet the specific needs of the customer. Your role will involve hands-on collaboration with customer teams to ensure smooth, end-to-end implementations, directly impacting how quickly customers realize value from Netomi’s platform.

You will act as the primary point of contact for customers during the implementation process, guiding them through the complexities of AI integration. Your expertise will help customers navigate their transition to autonomous operations, ensuring that they are equipped to leverage the full potential of Netomi’s AI solutions. You will also be involved in continuous improvement efforts, gathering feedback from customers to refine and enhance the implementation process.

What we offer

At Netomi, you will be part of a dynamic team that is at the forefront of the AI revolution. We offer a collaborative work environment where your contributions will directly impact the success of our customers and the growth of our company. You will have the opportunity to work with some of the largest global brands, helping them transform their customer experience through innovative AI solutions. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

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