About Netomi
Empowering customer service through AI automation
Key Highlights
- Raised $44.9 million in Series A funding
- Headquartered in San Mateo, CA
- 201-500 employees dedicated to AI-driven solutions
- Market leader in AI-first customer experience
Netomi is a leading provider of customer service automation solutions, leveraging AI to enhance customer interactions across email, chat, and mobile platforms. Headquartered in San Mateo, CA, Netomi has raised $44.9 million in Series A funding and serves a diverse range of clients looking to improve...
🎁 Benefits
Netomi offers equity opportunities, a 401K plan, and comprehensive health insurance. Employees enjoy flexible work environments, work-from-home option...
🌟 Culture
Netomi fosters a culture focused on leveraging AI to redefine customer service, emphasizing the importance of emotional and empathetic interactions. T...
Overview
Netomi is hiring a Mid-Level Backend Engineer to design and optimize high-performance backend systems. You'll collaborate with cross-functional teams to build scalable and reliable services. This position requires a strong background in backend engineering.
Job Description
Who you are
You are a motivated backend engineer with experience in designing and developing high-performance systems. You thrive in a collaborative environment and enjoy working closely with cross-functional teams to deliver scalable and reliable services. You have a passion for technology and are eager to contribute to the AI revolution in customer experience.
You understand the importance of building secure and efficient backend systems that can handle the demands of enterprise-level applications. You are detail-oriented and have a strong problem-solving mindset, allowing you to tackle complex challenges effectively. You are excited about the opportunity to shape technology in a startup-like environment and are ready to make a significant impact.
What you'll do
In this role, you will be a key player in designing and developing backend systems that power Netomi's core platforms. You will work on optimizing existing systems and ensuring they are scalable and secure. Collaborating with product managers, designers, and other engineers, you will contribute to the overall architecture and design of the backend services. You will also be involved in troubleshooting and resolving issues that arise in production, ensuring high availability and performance of the services.
You will have the opportunity to work with cutting-edge technologies and contribute to the continuous improvement of the engineering processes. Your input will be valued as you help shape the direction of the backend systems and contribute to the overall success of the company.
What we offer
Netomi provides a dynamic work environment where you can grow your skills and advance your career. You will be part of a team that is dedicated to transforming customer experiences through innovative AI solutions. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to revolutionize customer experience for the world's largest brands.
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