Insights Lead • Lead

Who you are

You are a strategic thinker with a proven track record in leading research functions. You possess high emotional intelligence and a passion for building community-centered products. Your ability to synthesize diverse inputs into a clear point of view sets you apart as a leader. You thrive in fast-paced environments and are eager to develop a strong research point of view that aligns with the company's vision.

You have experience guiding teams through ambiguity and fostering collaboration across departments. Your methodological rigor ensures that research efforts are grounded in data and insights that matter to neighbors and small businesses. You are committed to building a world-class UX team that prioritizes empathy and community engagement.

What you'll do

As the Insights Lead at Nextdoor, you will define and evolve the research strategy during a pivotal phase of the company's evolution. You will partner closely with Design, Product, Data Science, Marketing, and Engineering teams to shape decisions at the highest levels of the company. Your leadership will be crucial in ensuring that products are developed with a deep understanding of user needs and market dynamics.

You will lead the research function, guiding your team to conduct impactful studies that inform product development and strategy. Your role will involve synthesizing research findings into actionable insights that drive product innovation and enhance user experience. You will also be responsible for mentoring and developing your team, fostering a culture of collaboration and continuous improvement.

What we offer

Nextdoor provides a warm and inclusive work environment that embraces a hybrid employment model, allowing for both in-office presence and remote work. You will have the opportunity to work on innovative technology that fosters local community connections and share important news across neighborhoods. Join us in making a meaningful impact in the lives of neighbors and small businesses.