Professional Services Engineer • Mid-Level

Who you are

You have a techno-functional background, which is a valuable asset in this role. Your experience allows you to bridge the gap between technical and functional aspects of projects, ensuring that solutions are both effective and user-friendly. You are comfortable working in a remote environment and can adapt to the USA (EST) shift zone, demonstrating flexibility and commitment to your role.

You thrive in a collaborative environment, where teamwork and creative thinking are essential. Your ability to communicate effectively with diverse teams will help you succeed in this position. You are eager to learn and grow within a market-disrupting company, contributing to innovative solutions that challenge the status quo.

What you'll do

As a Professional Services Engineer at NICE, you will be responsible for delivering exceptional service to clients, ensuring that their needs are met with innovative solutions. You will collaborate with cross-functional teams to implement and support NICE's software products, leveraging your technical expertise to solve complex problems. Your role will involve working closely with clients to understand their requirements and provide tailored solutions that enhance their experience with NICE's offerings.

You will also participate in internal projects aimed at improving processes and enhancing service delivery. Your contributions will help shape the future of NICE's services, as you work alongside some of the best professionals in the industry. You will have the opportunity to grow your skills and advance your career within a company that values innovation and excellence.

What we offer

NICE provides a dynamic work environment that encourages collaboration and creativity. With the NiCE-FLEX hybrid model, you will enjoy the flexibility of working from home while also having the opportunity to engage in face-to-face meetings at the office. This balance fosters a vibrant atmosphere where ideas can flourish and innovation thrives. As part of a global company, you will have access to numerous internal career opportunities across various roles and disciplines, allowing you to chart your own career path.

Joining NICE means being part of a team that is committed to setting the highest standards and executing beyond them. You will be challenged to raise the bar and contribute to a culture of excellence. If you are ready to take on this exciting opportunity, we encourage you to apply and become a part of the NiCE family.