Technical Account Manager • Mid-Level

Who you are

You are a seasoned account management professional with a strong technical background, ready to take on the challenges of a Technical Account Manager at NICE. With a proven track record in exceeding customer expectations, you understand the importance of building trust and long-term partnerships with clients. Your ability to resolve complex technical challenges makes you a valuable asset to any team. You thrive in collaborative environments, working effectively across internal teams to deliver exceptional service and support to clients. Your deep knowledge of technology allows you to troubleshoot issues and optimize solutions for clients, ensuring their success with NICE products and services.

What you'll do

As a Technical Account Manager, you will become a trusted advisor for key clients, helping them navigate complex technical challenges and ensuring their success with our products. You will foster strategic relationships, building strong, collaborative partnerships that drive client success. Your role will involve delivering exceptional service by collaborating effectively with internal teams to provide clients with the technical support they need. You will leverage your expertise in NICE products and technologies to troubleshoot client issues and optimize their solutions. Your client-centric approach will help you gain a deep understanding of client needs, allowing you to proactively address challenges and expand their usage of our products.

What we offer

At NICE, we offer an ambitious and dynamic work environment where you can challenge your limits and grow your career. You will be part of a team that values excellence and strives to exceed expectations. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual. Join us and be part of a company that is committed to making a significant impact in the industry.