Solutions Engineer • Senior

Who you are

You have a strong technical background with experience in solution selling — you've successfully navigated complex sales processes and understand how to align technical solutions with customer needs. Your expertise in call center operations and cloud computing allows you to effectively communicate the value of technology to both business and technical users.

With a proven track record in software sales, you are a self-motivated storyteller who can eliminate sales obstacles through creative and adaptive approaches. You thrive in environments where you can challenge limits and set high standards for yourself and your team.

You possess excellent communication skills, enabling you to articulate technical concepts clearly to diverse audiences. Your positive “can do” attitude helps you build strong relationships with clients and colleagues alike.

Desirable

Experience with cross-platform messaging and a deep understanding of customer requirements will set you apart. Familiarity with the NICE portfolio and its applications in various industries is a plus.

What you'll do

In this role, you will lead the functional and technical sales process, working closely with clients to identify their business challenges and demonstrate how NICE solutions can address them. You will manage and interpret customer requirements, ensuring that the solutions you present align with their needs.

You will deliver engaging demonstrations of the NICE portfolio, showcasing its capabilities and benefits to potential customers. Your ability to articulate the value of our solutions will be crucial in driving sales and fostering long-term relationships with clients.

Collaboration is key in this position, as you will work alongside sales teams and technical experts to develop tailored solutions that meet customer demands. You will also be responsible for gathering feedback from clients to continuously improve our offerings and ensure customer satisfaction.

What we offer

At NICE, we offer a dynamic work environment where you can challenge yourself and grow your career. You will be part of a team that values innovation and excellence, with opportunities to work on cutting-edge technology solutions. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives.

Join us in making an impact in the industry and helping our clients achieve their goals through our advanced solutions. We are committed to providing a supportive and inclusive workplace where you can thrive.