About OpenAI
Empowering humanity through safe AI innovation
Key Highlights
- Headquartered in San Francisco, CA with 1,001+ employees
- $68.9 billion raised in funding from top investors
- Launched ChatGPT, gaining 1 million users in 5 days
- 20-week paid parental leave and unlimited PTO policy
OpenAI is a leading AI research and development platform headquartered in the Mission District of San Francisco, CA. With over 1,001 employees, OpenAI has raised $68.9 billion in funding and is known for its groundbreaking products like ChatGPT, which gained over 1 million users within just five day...
🎁 Benefits
OpenAI offers flexible work hours and encourages unlimited paid time off, promoting at least 4 weeks of vacation per year. Employees enjoy comprehensi...
🌟 Culture
OpenAI's culture is centered around its mission to ensure that AGI benefits all of humanity. The company values transparency and ethical consideration...
Overview
OpenAI is hiring an AI Success Engineer to drive account health and adoption for their AI platform. You'll work closely with customers to ensure technical readiness and identify impactful use cases. This role requires a blend of technical depth and customer advisory skills.
Job Description
Who you are
You have a strong background in technical integration and customer success, with experience in guiding organizations through the deployment and adoption of AI technologies. Your ability to communicate complex technical concepts to non-technical stakeholders sets you apart, and you thrive in collaborative environments where you can influence product direction and customer strategy.
You possess a keen understanding of workflow transformation and have a track record of delivering measurable value to clients. Your experience in program management allows you to oversee deployment plans effectively, ensuring that customers achieve high-impact use cases that showcase the full potential of AI solutions.
What you'll do
As an AI Success Engineer at OpenAI, you will be the primary post-sales contact for key customers, responsible for driving account health and adoption of the AI platform. You will partner with customer teams to map workflows and lead configuration efforts, ensuring that technical readiness is achieved for successful deployments.
Your role will involve identifying new use cases and guiding customers toward strategic implementations that maximize the value of OpenAI's offerings. You will collaborate closely with Sales, Solutions Architecture, Product, and Research teams to ensure a seamless customer experience across all touchpoints.
You will also be tasked with monitoring customer activation depth and accelerating adoption rates, which will require you to leverage your technical expertise and customer advisory skills. Your success will be measured by the impact you have on customer satisfaction and the overall effectiveness of AI integration within their operations.
What we offer
At OpenAI, you will be part of a mission-driven team that is shaping the future of technology through AI. We are committed to providing reasonable accommodations to applicants with disabilities and fostering an inclusive work environment. Join us in transforming how organizations leverage AI to solve complex challenges and drive innovation.
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