Engineering Manager • Lead

Who you are

You have a strong background in engineering management, with experience leading teams through high-stakes customer deployments. Your ability to navigate ambiguity and deliver clear outcomes is essential, as you will be responsible for guiding your team in delivering production systems with frontier models. You thrive under pressure and are committed to fostering a culture of learning and improvement within your team.

You possess excellent communication skills, enabling you to partner effectively with cross-functional teams including Product, Research, and Sales. Your strategic mindset allows you to translate fieldwork insights into actionable roadmap priorities, ensuring that customer needs are met while driving innovation.

What you'll do

In this role, you will lead and grow a team of Forward Deployed Engineers, overseeing the end-to-end delivery of production systems. You will be responsible for codifying successful practices into tools and playbooks that enhance efficiency for both OpenAI and the wider developer community. Your decisions will directly influence how OpenAI is perceived by customers, and you will be measured by your team's ability to ship consistently and effectively.

You will notice early indicators of potential issues in product behavior or customer environments, raising them with urgency to ensure timely resolutions. Your leadership will help create a high-performing team that can adapt to the challenges of deploying cutting-edge AI technologies at scale.

What we offer

OpenAI provides a supportive environment where you can grow your career while making a significant impact in the field of artificial intelligence. We offer relocation assistance and a hybrid work model that allows for flexibility in your work schedule. Join us in shaping the future of technology and be part of a mission-driven organization that believes in the responsible deployment of AI.