Solutions Engineer • Mid-Level

Who you are

You have a strong background in technical sales or solutions engineering, ideally with experience in AI or machine learning technologies. You understand the importance of delivering exceptional customer experiences and can effectively communicate complex technical concepts to diverse audiences. Your ability to partner with business stakeholders allows you to identify high-value use cases and guide clients in their AI strategy.

You possess excellent problem-solving skills and can navigate technical requirements with ease. Your experience in pre-sales processes has equipped you with the ability to outline value propositions and clarify product-related questions. You thrive in collaborative environments, working closely with sales, security, and product teams to ensure customer success.

What you'll do

As a Solutions Engineer at OpenAI, you will deliver an exceptional pre-sales customer experience by providing technical expertise throughout the sales process. You will engage with clients to understand their needs and demonstrate how the ChatGPT business product can address their business challenges. Your role will involve conducting product demonstrations, scoping use cases, and developing proof of concepts to showcase the value of our solutions.

You will collaborate with Mid Market and Enterprise Sales teams to ensure that clients achieve tangible business value from our models. By recommending architectural patterns and guiding implementation strategies, you will help clients maximize the benefits of the OpenAI API. Your contributions will play a crucial role in driving adoption and satisfaction among our diverse customer base.

What we offer

OpenAI offers a hybrid work model, allowing you to work three days in the office per week while providing relocation assistance for new employees. You will be part of a dynamic team that is committed to shaping the future of technology through AI. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.