It Support

Who you are

You are an IT professional who thrives on ensuring that technology systems run smoothly and efficiently. You understand the importance of balancing user functionality with administrative manageability, and you take pride in providing support that enhances daily operations. Your experience in IT support has equipped you with the skills to troubleshoot and resolve issues effectively, ensuring that users can perform their tasks without interruption.

You have a strong understanding of IT systems and applications, and you are adept at identifying areas for improvement. You enjoy collaborating with users to understand their needs and translating those into actionable solutions. Your communication skills allow you to explain technical concepts to non-technical users, fostering a supportive environment where everyone can succeed.

What you'll do

As an Enterprise Technology Support Engineer at Optiver, you will be responsible for managing and supporting IT systems that are critical to the daily operations of the business. You will work closely with users to ensure that their technology needs are met, providing timely support and solutions to any issues that arise. Your role will involve monitoring system performance, troubleshooting problems, and implementing improvements to enhance user experience.

You will collaborate with various teams to ensure that the technology infrastructure aligns with business goals. This includes participating in projects that aim to optimize IT systems and applications, ensuring they are reliable and efficient. You will also be involved in training users on new systems and applications, helping them to maximize their productivity.

What we offer

Optiver provides a dynamic work environment where you can grow your skills and advance your career. We offer competitive compensation and benefits, including corporate health insurance and opportunities for professional development. You will be part of a diverse team that values inclusion and encourages collaboration across all levels of the organization. Join us in our mission to improve market efficiency through innovative technology solutions.