Product Manager • Principal

Who you are

You have extensive experience in product management, ideally with a focus on developer platforms and API-first principles. You understand the challenges faced by product development teams and can bridge the gap between technical requirements and user needs. Your background includes working closely with engineering teams to deliver high-quality products that enhance user experience. You are comfortable engaging with developers to gather insights and feedback, ensuring that the products you manage meet their needs effectively. You have a strong understanding of AI technologies and how they can be integrated into product offerings to enhance functionality and user experience. You are a collaborative team player who thrives in diverse environments and values inclusivity in the workplace.

Desirable

Experience with AI integration in product development is a plus. Familiarity with software development life cycles (SDLC) and how to enhance developer experiences through innovative solutions will set you apart. You are also adept at aligning product strategies with business goals and can communicate effectively with stakeholders at all levels.

What you'll do

In this role, you will guide the evolution of PagerDuty's API and developer experience, empowering internal teams, customers, and partners to build integrations seamlessly. You will collaborate with the AI team to align product strategies and ensure that the API and platform meet the needs of modern software developers. Your responsibilities will include defining the product roadmap, conducting user research, and prioritizing features based on customer feedback and market trends. You will lead cross-functional teams to deliver high-impact solutions that drive user engagement and satisfaction. Additionally, you will monitor product performance and iterate on features to ensure they meet user expectations and business objectives. You will also engage with developers to understand their workflows and pain points, using this information to inform product enhancements and innovations.

What we offer

PagerDuty offers a flexible and inclusive work environment where you can thrive. You will have the opportunity to work with a talented team dedicated to transforming digital operations management. We provide competitive compensation and benefits, including opportunities for professional development and growth within the company. Join us in building a more equitable world through innovative technology solutions that empower businesses to operate efficiently and effectively.