Implementation Engineer • Mid-Level

Who you are

You have a strong background in SaaS implementations and are well-versed in Lab/IT Connectivity Integrations — your organizational skills and drive to learn quickly in complex environments set you apart. You thrive in roles that require building and maintaining strong relationships with clients, acting as their primary point of contact during technical implementation phases. Your ability to communicate effectively with both technical and non-technical stakeholders is crucial in ensuring successful project outcomes.

You understand the importance of cultural fit within an organization and are eager to contribute to a team that values diverse backgrounds and experiences. Your passion for solving challenging problems and making a significant impact in the healthcare technology space aligns with PathAI's mission to improve patient outcomes through AI-powered pathology.

What you'll do

As an Implementation Engineer at PathAI, you will provide hands-on technical implementation support for our European digital diagnostics customers, including Anatomic Pathology labs and Academic Medical Centers. You will work closely with customer IT and internal development teams to ensure smooth integration of our AI product portfolio and Digital Pathology Image Management System, AISight Dx. Your role will involve project management of all implementation tasks, where you will provide schedule updates, resolve risks and issues, and ensure that all stakeholders are aligned throughout the implementation process.

You will be responsible for building and maintaining strong relationships with customers, acting as their primary point of contact during the technical implementation phase. Your ability to manage multiple projects simultaneously while maintaining a high level of attention to detail will be essential in this role. You will also be expected to contribute to the continuous improvement of our implementation processes, sharing insights and feedback with the team to enhance our service delivery.

What we offer

At PathAI, we offer a collaborative work environment where you can grow your skills and make a real impact in the healthcare technology sector. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Our team is dedicated to supporting your professional development and providing opportunities for advancement within the organization. Join us in our mission to transform pathology with AI and improve patient outcomes across Europe.