Solutions Engineer • Senior

Who you are

You have a strong background in payment systems and a passion for solving complex operational challenges. With at least 5 years of experience in a solutions engineering role, you understand the intricacies of payment operations and how to optimize them for leading enterprises. You thrive in collaborative environments and are driven to deliver exceptional results. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, allowing you to bridge gaps and foster understanding across teams. You are adaptable and open to feedback, continuously seeking to improve both your skills and the solutions you provide. You believe in the mission of simplifying payment complexity and are excited to contribute to a company that is setting new industry standards.

What you'll do

As a Senior Solutions Engineer at Payrails, you will play a pivotal role in shaping the future of payment solutions. You will work closely with clients to understand their unique challenges and design tailored solutions that enhance their payment operations. Your responsibilities will include collaborating with product and engineering teams to ensure that the solutions you propose are feasible and align with the company's vision. You will also be involved in the implementation of these solutions, providing support and guidance to clients throughout the process. Your expertise will help drive user adoption and satisfaction, ensuring that clients see the value in the solutions provided. You will have the opportunity to lead projects and mentor junior team members, fostering a culture of excellence and collaboration within the team.

What we offer

At Payrails, we offer a competitive salary and equity package, along with the opportunity to work in a fast-paced environment with some of the most talented individuals in the industry. You will have the chance to shape the story of a company and a category from the ground up, with real ownership over your projects. We provide visa and relocation support for you and your family if required, ensuring that you can focus on your work without any distractions. Our culture is built on trust, clarity, and shared purpose, allowing you to thrive and contribute meaningfully to our mission of reimagining payments.