Customer Operations • Entry-Level

Who you are

You are a highly motivated individual with a strong desire to drive customer acquisition initiatives. You thrive in environments that require quick execution and possess excellent communication skills, particularly in spoken English. Your ability to coordinate with various stakeholders, including colleges and corporates, is essential for securing permissions and approvals for acquisition drives. You demonstrate a high level of ownership over operational metrics and are committed to achieving acquisition targets.

You are comfortable working on-ground and executing high-speed acquisition activities in target locations. Your proficiency in professional communication tools like WhatsApp and email allows you to provide quick updates and maintain documentation effectively. You are always available to support your team, even during weekends, showcasing your dedication to the role.

What you'll do

In this role, you will be responsible for executing on-ground customer acquisition activities. You will coordinate with various stakeholders to ensure that all necessary permissions and approvals are secured for acquisition drives and events. Your strong communication skills will be vital as you interact with different parties to facilitate these initiatives. You will maintain a focus on operational excellence, ensuring that campaigns are rolled out effectively and on time.

You will work closely with a centralized team, providing support and maintaining constant availability to meet operational demands. Your problem-solving skills will be put to the test as you quickly identify and resolve any issues that arise during the acquisition process. Your commitment to achieving results will drive your performance and contribute to the overall success of the customer acquisition strategy.

What we offer

At Paytm, you will be part of a leading mobile payments and financial services company in India. You will have the opportunity to work in a dynamic environment that values innovation and customer-centric solutions. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate to grow and succeed within our organization.