PerfectServe

About PerfectServe

Streamlining healthcare communication for better patient care

🏢 Tech, Health👥 251-1K📅 Founded 2000📍 Knoxville, Tennessee, United States

Key Highlights

  • Over 1,000 healthcare organizations as clients
  • $40 million raised in funding
  • Headquartered in Knoxville, Tennessee
  • Specializes in clinical communication and scheduling solutions

PerfectServe, headquartered in Knoxville, Tennessee, specializes in healthcare communication solutions that enhance provider scheduling and patient engagement. With over 1,000 healthcare organizations as clients, PerfectServe's platform integrates clinical communication and patient scheduling to imp...

🎁 Benefits

Employees enjoy competitive salaries, equity options, generous PTO, flexible remote work policies, and comprehensive health benefits....

🌟 Culture

PerfectServe fosters a culture focused on healthcare innovation, emphasizing collaboration and a commitment to improving patient outcomes through tech...

Overview

PerfectServe is seeking a Clinical Integration Analyst to design and implement healthcare communication solutions. You'll work on optimizing provider schedules and enhancing patient care. This role requires a strong understanding of clinical workflows and communication technologies.

Job Description

Who you are

You have a background in healthcare integration and a solid understanding of clinical workflows — you've worked closely with healthcare providers to enhance communication and improve patient outcomes. Your experience includes designing and implementing solutions that streamline processes and reduce clinician burnout. You are adept at using data to inform decisions and understand the importance of timely communication in a healthcare setting.

You thrive in collaborative environments and enjoy working with cross-functional teams — your ability to communicate effectively with both technical and non-technical stakeholders sets you apart. You are passionate about leveraging technology to improve patient care and are committed to continuous learning in the rapidly evolving healthcare landscape.

Desirable

Experience with cloud-based healthcare solutions or familiarity with KLAS-rated products would be a plus. You may also have knowledge of AI and analytics tools that can enhance clinical workflows and communication strategies.

What you'll do

As a Clinical Integration Analyst at PerfectServe, you will play a crucial role in designing and implementing solutions that unify healthcare communication across various settings. You will work closely with clinical teams to understand their needs and develop strategies that optimize provider schedules and enhance patient engagement. Your responsibilities will include analyzing existing workflows, identifying areas for improvement, and collaborating with technical teams to implement effective solutions.

You will also be involved in training and supporting users to ensure successful adoption of new systems and processes. Your role will require you to stay updated on industry trends and best practices in healthcare communication, allowing you to contribute valuable insights to the team. You will help drive initiatives that aim to reduce clinician burnout and improve patient safety through effective communication strategies.

What we offer

At PerfectServe, you will be part of a mission-driven organization that is dedicated to improving patient care through innovative technology. We offer a supportive work environment where you can grow your skills and make a meaningful impact. Our team is passionate about leveraging advancements in mobility, AI, and analytics to create solutions that enhance the healthcare experience for both providers and patients. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

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