Account Manager • Senior

Who you are

You have a proven track record in account management, ideally with 5+ years of experience in a client-facing role within the data or technology sector. Your ability to build and maintain executive relationships is complemented by your deep understanding of cloud data platforms such as Snowflake, AWS, Azure, and GCP. You thrive in a remote-first environment and are comfortable collaborating with diverse teams across different regions.

Your strategic insight and business acumen allow you to bridge technical expertise with client needs effectively. You are a trusted partner who can guide clients through their data challenges, leveraging your knowledge of tools like dbt and Fivetran to deliver impactful solutions. You possess excellent communication skills, enabling you to articulate complex concepts clearly to both technical and non-technical stakeholders.

Desirable

Experience with AI and data strategy formulation is a plus, as is familiarity with industry trends and challenges. You are passionate about fostering a culture of technological curiosity and ownership within your team, and you enjoy mentoring others to help them grow in their roles.

What you'll do

As a Client Account Lead at phData, you will focus on driving growth and profitability within a strategic portfolio of accounts. You will work closely with clients to understand their unique data challenges and help them formulate and realize their AI and data goals. Your role will involve collaborating with internal teams to ensure that the solutions provided align with client expectations and deliver measurable results.

You will be responsible for managing executive relationships, ensuring that clients feel supported and valued throughout their journey with phData. This includes regular check-ins, performance reviews, and strategic planning sessions to align on goals and objectives. You will also play a key role in identifying opportunities for upselling and cross-selling additional services to enhance client satisfaction and drive revenue growth.

In addition, you will contribute to the development of best practices and processes within the account management team, sharing insights and strategies that can help improve overall performance. Your ability to analyze client data and feedback will be crucial in refining our approach and ensuring that we continue to meet and exceed client expectations.

What we offer

At phData, we pride ourselves on being a remote-first global company that values the contributions of each team member. You will have the autonomy to deliver results while working in a casual and exciting environment. We celebrate diversity and foster a community of trust and collaboration, ensuring that everyone feels included and empowered to succeed.

We offer competitive compensation packages, including opportunities for professional development and growth within the organization. As a recognized leader in the modern data stack, you will have the chance to work with cutting-edge technologies and partner with major cloud data platforms, enhancing your skills and expertise in the field.

Join us at phData and be part of a team that is dedicated to helping global enterprises overcome their toughest data challenges. We encourage you to apply even if your experience doesn't match every requirement — your curiosity and willingness to learn are what matter most.