Partnerships Manager • Mid-Level

Who you are

You have a strong background in managing partnerships and driving customer success — you've successfully navigated complex stakeholder relationships and understand the nuances of aligning business objectives with partner capabilities. Your experience in SaaS environments has equipped you with the skills to foster collaboration across teams, ensuring that everyone is aligned towards common goals.

You possess excellent communication skills — you can articulate strategies clearly and effectively to both internal teams and external partners. Your ability to build trust and rapport is evident in your past experiences, where you've successfully managed expectations and delivered results.

You are data-driven and understand the importance of performance metrics in partnership management — you can analyze data to derive insights that inform decision-making and strategy adjustments. Your analytical mindset allows you to identify opportunities for improvement and growth within partnerships.

You thrive in a fast-paced environment and are comfortable with ambiguity — you can adapt quickly to changing circumstances and are proactive in finding solutions to challenges that arise. Your innovative mindset drives you to seek out new ways to enhance partner relationships and improve overall performance.

Desirable

Experience in financial planning software or related industries is a plus — familiarity with the challenges and opportunities in this space will help you hit the ground running. A background in project management or operations can also be beneficial, as it will enhance your ability to coordinate efforts across multiple teams.

What you'll do

As the Partner Excellence Manager at Pigment, you will be responsible for developing and executing strategies that enhance partner relationships and drive mutual success. You will collaborate closely with finance, HR, and product teams to ensure that our partners are equipped with the tools and resources they need to succeed. Your role will involve regular communication with partners to understand their needs and challenges, allowing you to tailor our offerings to better serve them.

You will analyze performance metrics to assess the effectiveness of partnerships and identify areas for improvement. This data-driven approach will enable you to make informed recommendations to enhance partner engagement and satisfaction. You will also lead initiatives aimed at optimizing processes and workflows, ensuring that our partnerships are as efficient and effective as possible.

In addition, you will play a key role in onboarding new partners, providing them with the necessary training and support to ensure a smooth integration into our ecosystem. Your ability to foster strong relationships will be crucial in this process, as you will be the primary point of contact for partners during their onboarding journey.

What we offer

At Pigment, we offer a dynamic work environment where innovation is encouraged and celebrated. You will have the opportunity to work with a talented team that is passionate about redefining business planning through AI technology. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a significant impact in the world of business planning and performance management.