Payments Analyst • Senior

Who you are

You have a strong background in payments analytics and a deep understanding of the payments domain — you've worked with various payment systems and understand the intricacies of payment data. Your expertise in SQL and data analysis allows you to extract meaningful insights from complex datasets, enabling data-driven decision-making.

You possess excellent communication skills, which help you collaborate effectively with cross-functional teams — you can translate technical findings into actionable recommendations for stakeholders. Your experience in building BI solutions means you are familiar with the tools and methodologies that drive successful analytics initiatives.

You are detail-oriented and have a knack for identifying trends and anomalies in data — your analytical mindset enables you to approach problems methodically and propose innovative solutions. You thrive in environments where you can take ownership of projects and drive them to completion, ensuring that your contributions have a lasting impact.

Desirable

Experience with BI tools such as Tableau or Power BI is a plus, as it enhances your ability to visualize data effectively. Familiarity with payment processing systems and the ability to understand financial metrics will further strengthen your candidacy.

What you'll do

In this role, you will establish and own the Payments BI function at Pipedrive — you'll be responsible for creating and maintaining KPI reporting that tracks payments performance. Your work will involve analyzing payment data to identify trends, optimize processes, and provide insights that drive business decisions.

You will collaborate closely with product and engineering teams to ensure that the analytics capabilities align with the broader goals of the organization — your insights will help shape the direction of payment strategies and initiatives. You will also be tasked with building a scalable analytics framework that can adapt to the evolving needs of the business.

Your role will require you to monitor payment performance metrics continuously, ensuring that the data is accurate and actionable — you will present your findings to stakeholders, helping them understand the implications of the data and guiding them in making informed decisions.

What we offer

Pipedrive offers a dynamic work environment where you can make a significant impact on the company's growth — you will have the opportunity to shape the Payments BI function from the ground up. We value collaboration and encourage you to share your ideas and insights with the team.

We provide competitive compensation and benefits, along with opportunities for professional development — you will be part of a diverse team that values innovation and creativity. Join us in our mission to support sales and marketing teams with powerful tools that make their work easier and more efficient.