Business Operations • Mid-Level

Who you are

You have a strong analytical mindset and are comfortable navigating ambiguity — you approach problems in a structured manner and enjoy tackling complex business challenges. Your experience in business operations equips you with the skills to partner effectively with various teams, including Product, Go-To-Market, Partnerships, and Ops. You thrive in collaborative environments and are dedicated to delivering impactful results for customers and partners.

You understand the importance of data analysis in shaping business strategy — your ability to perform critical analyses helps inform decision-making processes and ensures that the business meets its goals. You are detail-oriented and possess excellent communication skills, allowing you to convey insights clearly to stakeholders at all levels.

What you'll do

In this role, you will work closely with Plaid’s Payments team to address pressing business issues and drive strategic initiatives. You will collaborate with cross-functional teams to harness Plaid’s extensive network, focusing on delivering seamless and secure payment experiences for customers. Your responsibilities will include performing data analysis to inform strategy and operations, as well as owning day-to-day processes that contribute to the overall success of the business.

You will engage in various strategic initiatives that have a direct and quantifiable impact on Plaid’s customers and partners. Your analytical skills will be crucial in identifying opportunities for improvement and ensuring that the business operates efficiently. You will also play a key role in fostering collaboration among different teams, ensuring that everyone is aligned towards common goals.

What we offer

Plaid offers a dynamic work environment where you can contribute to meaningful projects that empower individuals to manage their finances better. You will be part of a small, dedicated team that values complementary skill sets and encourages collaboration. The company is committed to fostering a culture of innovation and continuous improvement, providing you with opportunities to grow and develop your skills.

As part of Plaid, you will have the chance to work with a diverse range of clients, including Fortune 500 companies and leading financial institutions. This role provides a unique opportunity to make a significant impact in the fintech space, helping to shape the future of financial interactions for millions of users.