Business Operations • Mid-Level

Who you are

You have 3+ years of experience in data operations, sales analytics, or campaign performance analysis — you've developed a strong understanding of how to support marketing and sales teams with data-driven insights. Your background in B2C/FMCG, internet, SaaS, advertising, or e-commerce gives you a unique perspective on the industry. You are detail-oriented and possess logical thinking skills, enabling you to solve problems independently and optimize processes effectively.

You are proficient in SQL and have experience with data visualization tools like Tableau and Power BI — you understand how to extract, clean, and analyze data to support business objectives. Your ability to quickly grasp business needs allows you to propose data-backed solutions that drive results. You thrive in collaborative environments and enjoy being a data partner for cross-functional teams.

Desirable

Experience with Looker or similar tools is a plus, as is familiarity with marketing and sales metrics. You are comfortable working with large datasets and have a knack for maintaining data quality and consistency across various platforms.

What you'll do

In this role, you will support the data needs of the marketing and sales teams by providing timely data extraction, cleaning, and preliminary analysis. You will maintain common marketing and sales dashboards and reports, ensuring accurate and timely data delivery. Establishing unified business data standards and defining core metrics will be key responsibilities, as you work to ensure cross-departmental alignment.

You will develop and optimize standardized workflows for data extraction, processing, and report generation to improve efficiency for the marketing and sales teams. Streamlining data workflows and promoting data productization will be essential to your success. Additionally, you will assist in building automation tools, such as dashboards in Looker, Tableau, or Power BI, to reduce repetitive tasks and enhance productivity.

Monitoring the completeness, accuracy, and consistency of business data will be part of your daily routine. You will contribute to data platform development by organizing marketing and sales-related data tables, documenting field definitions, and maintaining usage guidelines. Your role will also involve collaborating with various teams to understand their data needs and provide actionable insights.

What we offer

At Plaud, you will be part of a dynamic team that values data-driven decision-making. We offer a collaborative work environment where your contributions will directly impact business outcomes. You will have opportunities for professional growth and development, as well as access to the latest tools and technologies in data analytics. Join us in shaping the future of e-commerce through innovative data solutions.