It Support • Senior

Who you are

You have over 7 years of application support experience within the financial services industry — you've navigated complex trading environments and understand the nuances of trading platforms. Your expertise in Linux is complemented by your ability to work effectively within a global team, adapting to varying time zones and flexible shift schedules. You possess a strong understanding of order management workflows, which enables you to provide exceptional support during incidents and ensure seamless communication with stakeholders.

You are committed to the highest ethical standards and thrive in environments that encourage professional development. Your curiosity drives you to explore innovative solutions, particularly in the realm of open source and AI technologies. You are not just a problem solver; you are a proactive contributor to the efficiency and effectiveness of your team.

Desirable

Experience with additional programming languages is a plus, as it enhances your ability to coordinate software upgrades and releases across trading platforms. Familiarity with agile methodologies will further support your contributions to the team.

What you'll do

In this role, you will provide operational and technical support for Point72’s trading platforms, ensuring optimal performance at all times. You will coordinate and execute software upgrades and releases, managing both production and UAT trading platforms. During incidents, you will support trading systems by remediating issues and maintaining ongoing communication with end-users and stakeholders. Your ability to liaise with brokers, service providers, and other internal technology groups will be crucial in enhancing the overall efficiency of the department.

You will also design and implement tools and reports that streamline operations, assisting platform users during onboarding processes. Your contributions will directly impact the performance and reliability of the trading platforms, making you an integral part of the technology team at Point72.

What we offer

At Point72, we are committed to fostering a culture of innovation and collaboration. You will have the opportunity to work alongside a team of experts who are dedicated to reimagining the future of investing. We encourage you to bring your innovative ideas to our products while satisfying your own intellectual curiosity. Our commitment to professional development ensures that you will continue to grow in your career while contributing to the success of our technology initiatives.