It Support • Mid-Level

Who you are

You have a solid background in IT operations, demonstrating the ability to provide outstanding customer service and support. You thrive in collaborative environments and can work independently or as part of a global team. Your experience in managing technology infrastructure positions you well to contribute to the efficiency of Point72’s client-focused technology service model.

You are passionate about technology and eager to embrace enterprise agile methodologies. Your intellectual curiosity drives you to explore innovative ideas that can enhance the end-user experience. You understand the importance of reliable and performant technology platforms and are committed to improving time-to-market for business solutions.

You possess strong problem-solving skills and can navigate complex technical challenges. Your ability to communicate effectively with both technical and non-technical stakeholders ensures that you can bridge gaps and foster collaboration across teams. You are adaptable and open to learning, always seeking to grow your skill set in a rapidly evolving technology landscape.

Desirable

Experience with cloud services and datacenter infrastructure is a plus. Familiarity with agile methodologies and a proactive approach to professional development will help you excel in this role. A background in providing end-user technology solutions will further enhance your contributions to the team.

What you'll do

As an IT Operations Engineer at Point72, you will provide a range of services essential for the efficient operation of our technology infrastructure. You will be responsible for ensuring that our end-user computing services are reliable and effective, supporting the evolving collaboration and productivity needs of our global teams. Your role will involve troubleshooting technical issues, implementing solutions, and continuously seeking ways to improve our technology offerings.

You will collaborate with various teams to deliver exceptional end-user experiences, leveraging your technical expertise to address challenges and enhance service delivery. Your contributions will play a crucial role in maintaining the performance and reliability of our technology platforms, ultimately supporting Point72’s mission to revolutionize the future of finance.

What we offer

At Point72, you will be part of a team that values innovation and collaboration. We encourage professional development and provide opportunities for you to grow your skills and advance your career. You will work in a dynamic environment where your ideas are welcomed and your contributions are recognized. Join us in shaping the future of investing through technology and exceptional service.