It Support • Mid-Level

Who you are

You have a strong background in IT operations, particularly in end-user computing, and are passionate about enhancing user experiences through technology. You thrive in collaborative environments and enjoy working with a global team to deliver efficient technology solutions. Your energetic and enthusiastic approach to diagnosing and resolving issues sets you apart, as you provide clear guidance and support to users. You are committed to professional development and are eager to bring innovative ideas to the team while satisfying your intellectual curiosity.

You understand the importance of a reliable and performant technology platform and have experience working with various technologies that support end-user computing. You are familiar with enterprise agile methodologies and are comfortable navigating the complexities of IT infrastructure. Your ability to communicate effectively with both technical and non-technical stakeholders is a key asset in your role.

What you'll do

As an IT Operations Engineer at Point72, you will be responsible for providing a range of services essential for the efficient operation of a client-focused technology service model. You will work independently and as part of a global team, ensuring that end-user technology solutions meet the evolving collaboration and productivity needs of Point72's teams. Your role will involve diagnosing and resolving technical issues, providing support to users, and continuously improving the IT infrastructure to enhance user experience.

You will collaborate with various teams to implement innovative solutions that challenge the current state of infrastructure technology. Your contributions will help Point72 maintain its position at the forefront of a rapidly evolving technology landscape. You will also have opportunities to engage in professional development, ensuring that you stay updated with the latest trends and technologies in IT operations.

What we offer

At Point72, you will be part of a dynamic and collaborative working environment that encourages innovation and professional growth. We are committed to attracting and retaining the industry’s brightest talent by cultivating an investor-led culture and supporting our people’s long-term growth. You will have access to resources and opportunities that will help you develop your skills and advance your career in IT operations. Join us in reimagining the future of investing through technology.