About PostHog
Empowering product teams with open-source analytics
Key Highlights
- Over 10,000 customers including Microsoft and Intercom
- Founded during YCombinator's W20 cohort
- Offers tools like heatmaps, session recording, and A/B testing
- Transparent culture with a public-facing employee handbook
PostHog is a San Francisco-based company that provides an open-source product analytics platform, enabling businesses to optimize their product development. With over 10,000 customers, including notable brands like Microsoft and Intercom, PostHog offers tools such as heatmaps, session recording, fea...
🎁 Benefits
PostHog offers competitive salaries, equity options, flexible remote work policies, unlimited PTO, and a learning budget to support employee developme...
🌟 Culture
PostHog fosters a transparent culture by making its entire handbook public, emphasizing product-led growth and encouraging team members to take owners...
Overview
PostHog is hiring a Technical Account Manager to help increase the number of successful products in the world. You'll work in a fully remote environment, collaborating with a globally distributed team. This role requires experience managing customers in the $20k-100k+ ARR range.
Job Description
Who you are
You have a strong background in managing customer accounts, particularly in the software industry, and have successfully overseen several customers in the $20k-100k+ ARR range. Your experience has equipped you with the skills to understand customer needs and drive product adoption effectively. You thrive in a remote work environment and are comfortable collaborating with teams across different time zones. You are passionate about helping customers succeed and are eager to contribute to the growth of innovative products. You possess excellent communication skills, enabling you to articulate complex concepts clearly and effectively to diverse audiences.
What you'll do
As a Technical Account Manager at PostHog, you will be responsible for building strong relationships with customers and ensuring their success with our products. You will work closely with the Product-led Sales team to identify opportunities for product adoption and growth. Your role will involve understanding customer requirements, providing tailored solutions, and facilitating onboarding processes. You will also collaborate with engineering and product teams to relay customer feedback and drive product improvements. Your goal is to help customers maximize the value they derive from our offerings, ultimately contributing to their success and satisfaction.
What we offer
At PostHog, we offer a fully remote work environment that allows you to work from anywhere while being part of a globally distributed team. We prioritize diversity and inclusion in our hiring process and are committed to creating an accommodating environment for all candidates. Our compensation structure is transparent, and we encourage you to check our compensation calculator for more details. Join us in our mission to empower companies to build successful products and make a meaningful impact in the software industry.
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