Solutions Engineer • Mid-Level

Who you are

You have a strong background in software implementation and a passion for enhancing customer experiences — your expertise in managing post-contract integration projects ensures that you meet timelines and maximize satisfaction. You thrive in collaborative environments, working alongside Project Managers, Customer Success Managers, Sales, Tech, and Support teams to deliver exceptional results.

Your experience with API solution design is extensive — you understand the intricacies of integrating various platforms and can lead design phases effectively. You are detail-oriented and possess excellent communication skills, allowing you to articulate technical concepts to non-technical stakeholders.

You are driven by a desire to solve meaningful problems and leverage technology to improve supply chain operations — your ability to analyze customer needs and translate them into actionable solutions sets you apart. You enjoy working in a diverse team and are eager to share your knowledge and learn from others.

Desirable

Experience in logistics or supply chain management is a plus — you understand the challenges faced in this industry and are motivated to innovate. Familiarity with AI-powered insights and advanced visibility platforms will help you excel in this role.

What you'll do

As a Solutions Architect at project44, you will lead the API solution design phases for various customer projects — your role will involve collaborating closely with cross-functional teams to ensure a seamless implementation experience. You will manage integration projects from start to finish, ensuring that all customer requirements are met and that the implementation aligns with project timelines.

You will be responsible for conducting thorough assessments of customer needs and translating those into technical specifications — your ability to communicate effectively with both technical and non-technical stakeholders will be crucial. You will also provide ongoing support and guidance to customers post-implementation, ensuring they derive maximum value from the solutions provided.

Your role will involve continuous improvement of the implementation process — you will gather feedback from customers and internal teams to identify areas for enhancement. You will also stay updated on industry trends and best practices to ensure that project44 remains at the forefront of supply chain technology.

What we offer

At project44, you will be part of a high-performance team that is dedicated to redefining supply chain operations — we offer a collaborative and innovative work environment where your contributions will have a direct impact on our customers' success. You will have opportunities for professional growth and development, as well as access to cutting-edge technology and resources.

We believe in the importance of work-life balance and offer flexible working arrangements to support our employees' needs. Join us in our mission to create a better supply chain for businesses around the world.