Professional Services Engineer • Mid-Level

Who you are

You have a strategic mindset and a customer-focused approach, thriving in roles that require delivering exceptional service. With experience in professional services, you understand the importance of ensuring customers have a seamless onboarding experience. Your strong communication skills enable you to effectively coordinate installations and training sessions, ensuring that customers feel supported from day one.

You are results-driven and enjoy working collaboratively with customers to help them maximize their use of Qumulo's platform. Your ability to adapt to different environments, whether cloud or on-premises, allows you to deliver consistent and scalable outcomes. You are comfortable leveraging infrastructure-as-code tools like Terraform and CloudFormation to streamline deployments and enhance customer satisfaction.

What you'll do

As a Professional Services Engineer II at Qumulo, you will own the delivery of a broad range of professional services, including installations, training, and consulting. Your primary responsibility will be to ensure that customers receive the most value from their Qumulo deployment, facilitating a smooth transition and effective use of the platform. You will coordinate customer onboarding processes, ensuring that all installations are executed flawlessly.

You will leverage your technical expertise to deliver deployments in both cloud and on-premises environments, utilizing infrastructure-as-code tools to enable scalable and consistent outcomes. Your role will involve close collaboration with customers, understanding their unique needs, and providing tailored solutions that enhance their experience with Qumulo's products. You will also be responsible for conducting training sessions, empowering customers to utilize the platform effectively and efficiently.

What we offer

At Qumulo, we foster an open and collaborative culture where innovation thrives. We believe that diversity drives our success, and we encourage multiple points of view. As part of our team, you will have the opportunity to work with cutting-edge technology in a supportive environment that values your contributions. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to transform how enterprises manage unstructured data.