Rackspace

About Rackspace

Your partner in managed cloud solutions

🏢 Tech👥 5K-10K📅 Founded 1998📍 San Antonio, Texas, United States

Key Highlights

  • Headquartered in San Antonio, Texas
  • Over 200,000 customers including BMW and NASA
  • $1.5B+ raised in funding
  • Approximately 7,000 employees worldwide

Rackspace Technology, Inc., headquartered in San Antonio, Texas, is a leading managed cloud computing company that provides services such as cloud migration, managed hosting, and multi-cloud solutions. With over 200,000 customers, including major brands like BMW and NASA, Rackspace has raised over $...

🎁 Benefits

Employees enjoy competitive salaries, stock options, generous PTO policies, remote work flexibility, and comprehensive health benefits....

🌟 Culture

Rackspace fosters a customer-centric culture with a strong emphasis on service excellence and innovation in cloud technology, encouraging employees to...

Overview

Rackspace is hiring a Data Center Operations Technician III to manage IT infrastructure and ensure customer server environments maintain 99.999% uptime. This role is based on-site in Ashburn, Virginia.

Job Description

Who you are

You have a strong background in IT infrastructure management, with experience ensuring that customer configurations within data center environments are secure and operational. You understand the importance of maintaining high uptime and have a proactive approach to problem-solving. Your attention to detail ensures that all systems are monitored and maintained effectively.

You thrive in a structured environment and are comfortable working on-site, collaborating with a team to ensure that all operational standards are met. You are familiar with the technical aspects of data center operations and are committed to delivering exceptional service to customers.

What you'll do

As a Data Center Operations Technician III, you will take ownership of all IT infrastructure within the data center, ensuring that customer server environments are secure and operational. You will be responsible for monitoring systems, performing routine maintenance, and troubleshooting any issues that arise to maintain the highest levels of uptime. Your role will involve working closely with other technicians and engineers to implement best practices and improve operational efficiency.

You will also be tasked with documenting processes and procedures to ensure consistency and reliability in operations. Your ability to communicate effectively with team members and customers will be crucial in addressing any concerns and providing timely updates on system status. You will work a schedule from 7 am to 4 pm, Monday through Friday, contributing to a stable and efficient data center environment.

What we offer

At Rackspace, you will be part of a dynamic team dedicated to providing top-notch data center services. We offer competitive compensation and opportunities for professional growth within the company. You will have access to ongoing training and development programs to enhance your skills and advance your career in IT operations. Join us in Ashburn, Virginia, and be part of a company that values innovation and excellence in technology services.

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