About Rackspace
Your partner in managed cloud solutions
Key Highlights
- Headquartered in San Antonio, Texas
- Over 200,000 customers including BMW and NASA
- $1.5B+ raised in funding
- Approximately 7,000 employees worldwide
Rackspace Technology, Inc., headquartered in San Antonio, Texas, is a leading managed cloud computing company that provides services such as cloud migration, managed hosting, and multi-cloud solutions. With over 200,000 customers, including major brands like BMW and NASA, Rackspace has raised over $...
🎁 Benefits
Employees enjoy competitive salaries, stock options, generous PTO policies, remote work flexibility, and comprehensive health benefits....
🌟 Culture
Rackspace fosters a customer-centric culture with a strong emphasis on service excellence and innovation in cloud technology, encouraging employees to...
Data Center Operations Technician • Mid-Level
Overview
Rackspace is hiring a Data Center Operations Technician III to manage IT infrastructure and ensure customer server environments maintain 99.999% uptime. This role is based in Richardson, TX and requires on-site work.
Job Description
Who you are
You have experience in data center operations, managing IT infrastructure, and ensuring high availability of customer server environments. You understand the importance of maintaining uptime and security in a data center setting, and you are comfortable working in a fast-paced environment. You are detail-oriented and have a strong sense of responsibility for the systems you manage. You thrive in a team-oriented atmosphere and are willing to work the 3rd shift from Friday to Monday, with flexibility for a five-day work week if preferred.
What you'll do
As a Data Center Operations Technician III, you will be responsible for overseeing all IT infrastructure within the data center. This includes managing customer configurations and ensuring that all server environments are secure and operational. You will work closely with other technicians to troubleshoot issues and maintain the highest standards of uptime. Your role will involve monitoring systems, performing regular maintenance, and implementing best practices for data center operations. You will also be expected to document processes and contribute to continuous improvement initiatives within the team.
What we offer
Rackspace offers a collaborative work environment where you can grow your skills and advance your career in data center operations. You will have the opportunity to work with cutting-edge technology and be part of a team that values innovation and excellence. We provide competitive compensation and benefits, along with a supportive culture that encourages professional development.
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