Project Manager • Mid-Level

Who you are

You have a strong background in project management, ideally with experience in software deployment and client services. You understand the importance of driving project execution and ensuring client satisfaction. Your ability to manage project scope, goals, and deliverables is key to your success in this role. You are comfortable working autonomously and are skilled at identifying and resolving escalations to keep projects on track. You thrive in a collaborative environment, working closely with clients and internal teams to achieve positive outcomes. Your communication skills enable you to effectively engage with stakeholders at all levels, ensuring clarity and alignment throughout the project lifecycle.

Desirable

Experience in the events industry or with event management software would be a plus. Familiarity with agile project management methodologies can enhance your effectiveness in this role. You are adaptable and can manage changing priorities while maintaining focus on project goals. A proactive approach to problem-solving and a commitment to continuous improvement are traits that set you apart.

What you'll do

As a Project Manager at RainFocus, you will take ownership of project implementation for our clients, ensuring that our software is deployed effectively to support their event lifecycle. You will plan and drive project execution, coordinating with various teams to define tasks and allocate resources. Your role will involve identifying project milestones and tracking progress to ensure timely delivery. You will manage client expectations and provide regular updates on project status, addressing any concerns that may arise. Your ability to disentangle escalations will be crucial in maintaining positive client relationships and achieving successful project outcomes. You will also participate in post-conference meetings and client-driven discussions to gather feedback and identify opportunities for improvement.

What we offer

RainFocus offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a talented team dedicated to transforming the events industry through our cutting-edge software platform. We value our employees and provide a supportive culture that encourages professional growth and development. This remote role allows you to work from anywhere in the United States, with occasional travel to client events. We believe in the importance of work-life balance and strive to create a flexible work environment that meets the needs of our team members.