About Ramp
The all-in-one platform for smarter financial operations
Key Highlights
- Valuation reached $8.1B in 2022, projected $22.5B by 2025
- Over 1000 employees with a focus on engineering talent
- Trusted by clients like Ro, Planned Parenthood, and Truebill
- 90% of customers switched from legacy players like Expensify
Ramp is an all-in-one financial operations platform that combines corporate cards with a comprehensive spending management dashboard. Founded in 2019 and emerging from stealth in 2020, Ramp achieved a valuation of $8.1B in early 2022 and is projected to reach $22.5B by 2025. The platform is trusted ...
🎁 Benefits
Ramp offers comprehensive medical, dental, and vision insurance, a One Medical Membership, and a 401(k) plan with employer matching. Employees enjoy u...
🌟 Culture
Ramp's culture is driven by its engineering-first approach, focusing on innovation in financial technology. The team is dedicated to automating financ...
Overview
Ramp is hiring a Mid-Market Account Manager to drive customer success and engagement. You'll work closely with finance teams to optimize their operations. This position requires strong interpersonal skills and a background in account management.
Job Description
Who you are
You have a proven track record in account management, ideally within the financial services or fintech sectors — you understand the nuances of managing client relationships and driving customer success. Your strong communication skills enable you to effectively engage with clients, ensuring their needs are met and exceeded. You are data-driven and can leverage insights to inform your strategies and decisions, helping clients maximize the value they receive from Ramp's platform.
You thrive in a collaborative environment and enjoy working with cross-functional teams — your ability to build relationships with internal stakeholders, such as product and engineering teams, allows you to advocate for your clients effectively. You are adaptable and can navigate the fast-paced nature of a growing startup, embracing challenges as opportunities for growth.
What you'll do
As an Account Manager at Ramp, you will be responsible for managing a portfolio of mid-market clients, ensuring they are successfully onboarded and fully utilizing the platform's capabilities. You will conduct regular check-ins with clients to assess their satisfaction and identify opportunities for upselling additional features or services. Your role will involve analyzing client usage data to provide insights and recommendations that drive engagement and retention.
You will collaborate closely with the sales team to identify potential new clients and assist in the sales process by providing insights into client needs and expectations. Additionally, you will work with the product team to relay client feedback, helping to shape the future development of Ramp's offerings. Your goal is to ensure that clients achieve their financial operations objectives, ultimately contributing to Ramp's mission of transforming how finance teams operate in the age of AI.
What we offer
At Ramp, you will be part of a dynamic team that is reshaping the financial operations landscape. We offer competitive compensation, including salary and equity options, as well as comprehensive benefits that support your well-being. You will have access to professional development opportunities, allowing you to grow your skills and advance your career within the company. Our office in New York provides a collaborative environment where innovation and creativity are encouraged, and we foster a culture that values diversity and inclusion. Join us in building the future of finance technology.
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