About Ramp
The all-in-one platform for smarter financial operations
Key Highlights
- Valuation reached $8.1B in 2022, projected $22.5B by 2025
- Over 1000 employees with a focus on engineering talent
- Trusted by clients like Ro, Planned Parenthood, and Truebill
- 90% of customers switched from legacy players like Expensify
Ramp is an all-in-one financial operations platform that combines corporate cards with a comprehensive spending management dashboard. Founded in 2019 and emerging from stealth in 2020, Ramp achieved a valuation of $8.1B in early 2022 and is projected to reach $22.5B by 2025. The platform is trusted ...
🎁 Benefits
Ramp offers comprehensive medical, dental, and vision insurance, a One Medical Membership, and a 401(k) plan with employer matching. Employees enjoy u...
🌟 Culture
Ramp's culture is driven by its engineering-first approach, focusing on innovation in financial technology. The team is dedicated to automating financ...
Overview
Ramp is hiring a Customer Experience Agent to enhance customer satisfaction and support financial operations. This entry-level role is based in New York and focuses on providing excellent service to clients.
Job Description
Who you are
You are a recent university graduate eager to start your career in customer experience. You possess strong communication skills and a passion for helping others, making you an ideal fit for a role that requires interaction with clients and problem-solving. You are adaptable and ready to learn about financial operations and the innovative solutions Ramp offers.
What you'll do
As a Customer Experience Agent at Ramp, you will be the first point of contact for our clients, assisting them with inquiries and ensuring they have a seamless experience with our platform. You will work closely with various teams to resolve customer issues and provide feedback to improve our services. Your role will involve understanding customer needs and effectively communicating solutions, contributing to the overall success of our customer support efforts.
What we offer
At Ramp, you will be part of a dynamic team that values innovation and collaboration. We provide a supportive environment where you can grow your skills and advance your career in customer experience. You will have access to resources and training that will help you excel in your role and contribute to our mission of transforming financial operations for businesses.
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