About Rain
Empowering financial wellness through earned wage access
Key Highlights
- Raised $153.6 million in Series A funding
- Seamless integration with payroll systems for employers
- Offers access to earned wages before payday
- Headquartered in Oakwood, Los Angeles, CA
Rain is a fintech company based in Oakwood, Los Angeles, CA, that provides employer-sponsored financial wellness solutions. Backed by Clear Haven Capital, Rain has raised $153.6 million in Series A funding to help employees access their earned wages before payday, reducing reliance on high-interest ...
🎁 Benefits
Rain offers a flexible benefits package tailored to individual needs, remote work options, and a hybrid model for Nashville-based team members. Employ...
🌟 Culture
Rain's culture is centered around alleviating financial stress for employees, promoting financial wellness through innovative solutions. The company v...
Overview
Rain is hiring a Customer Experience Associate to enhance compliance and customer support. You'll work with KYC and AML frameworks to ensure regulatory adherence. This role requires experience in compliance investigations and due diligence.
Job Description
Who you are
You are an experienced compliance professional with a strong analytical mindset and high integrity. You possess a detailed understanding of KYC/KYB and AML frameworks, both domestically and internationally, which allows you to navigate the regulatory landscape for financial products effectively. Your background includes knowledge and experience in compliance investigations and due diligence, making you a high performer who can propagate a culture of compliance within the organization.
You thrive in a fast-paced environment and are excited about the opportunity to deliver massive impact at a hypergrowth company. You are curious and bold, eager to help shape a borderless financial future. Your ability to communicate effectively and work collaboratively with various teams will be essential in this role.
What you'll do
As a Customer Experience Associate at Rain, you will play a crucial role in ensuring compliance with regulatory standards. You will be responsible for conducting compliance investigations and due diligence, ensuring that all processes align with KYC and AML requirements. Your analytical skills will be put to the test as you assess customer interactions and transactions to identify any potential compliance issues.
You will collaborate closely with other departments, including operations and customer support, to enhance the overall customer experience while maintaining compliance. Your insights will help shape the company's approach to compliance, ensuring that Rain remains a leader in the fintech space. You will also have the opportunity to contribute to the development of compliance policies and procedures, helping to foster a culture of compliance across the organization.
What we offer
At Rain, you will be part of a lean and mighty team of passionate builders and veteran founders. We believe in an open and flat structure, allowing you the freedom to explore ideas and impact the roadmap and vision of our company. You will have access to health and wellness benefits, including gym memberships and fitness classes, to recharge and maintain a healthy work-life balance. Expect team summits that play an important role in strengthening relationships and building a common destiny within the company. Join us in making the next generation of payments possible across the globe.
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