About Range
Your all-in-one wealth management solution
Key Highlights
- $100 million raised in Series B funding
- Headquartered in Tysons, VA with 101-200 employees
- AI-driven personalized financial guidance
- Comprehensive wealth management services including tax and estate planning
Range is a fintech company headquartered in Tysons, VA, specializing in an all-in-one wealth management dashboard. With $100 million in Series B funding, Range provides services such as investment consultancy, tax planning, retirement, education, estate planning, and insurance optimization. The plat...
🎁 Benefits
Range offers 100% employer-covered medical insurance, 15 vacation days annually, and generous parental leave packages. Employees also benefit from a m...
🌟 Culture
Range fosters a culture focused on leveraging technology to enhance financial planning for families. The company emphasizes collaboration through team...
Overview
Range is hiring a Support Analyst to provide exceptional support for members in a fast-paced startup environment. You'll troubleshoot technical issues and collaborate with cross-functional teams. This position requires 3-5 years of experience.
Job Description
Who you are
You have 3-5 years of experience in a support role, ideally within a tech or financial services environment. You possess strong problem-solving skills and are adept at troubleshooting technical issues, ensuring member satisfaction is always your top priority. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, allowing you to bridge gaps and foster collaboration across teams. You thrive in a startup culture, embracing the challenges and opportunities that come with rapid growth and change.
What you'll do
As a Support Analyst at Range, you will be the first point of contact for our members, addressing their inquiries and resolving technical issues efficiently. You will work closely with cross-functional teams to ensure that our integrated platform meets the needs of our members. Your role will involve documenting issues and solutions, contributing to our knowledge base, and identifying areas for improvement in our support processes. You will also participate in team meetings to share insights and collaborate on enhancing the member experience.
What we offer
At Range, you will be part of a dynamic team that is transforming wealth management through innovative technology. We offer a collaborative work environment where your contributions will directly impact our members' financial lives. You will have opportunities for professional growth and development as we continue to expand our services. Our office in Bellevue provides a supportive atmosphere, and we celebrate our wins together as a team.
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