Customer Operations

Who you are

You are a dedicated professional with a strong commitment to customer success, embodying the values of prioritizing the customer first and embracing collaboration. You understand the importance of transforming siloed data into unified, trusted, and interoperable data, and you are eager to contribute to this mission at Reltio. Your experience in data management and analytics will empower you to support enterprise brands in improving efficiency and driving growth. You thrive in a culture that values accountability and innovation, always striving for excellence and continuous improvement.

Desirable

Experience in data unification and management, particularly in AI-powered solutions, is a plus. Familiarity with cloud-native technologies and a passion for helping customers succeed will set you apart in this role. You are adaptable and open to learning, ready to embrace the challenges that come with working in a fast-evolving industry.

What you'll do

As a Customer Engineer at Reltio, you will play a crucial role in delivering our AI-powered data unification and management capabilities to leading enterprise brands. You will collaborate closely with data and analytics leaders to ensure they have the tools and support needed to transform their data into actionable insights. Your responsibilities will include understanding customer needs, providing technical guidance, and ensuring successful implementation of our Connected Data Platform. You will work with cross-functional teams to address customer challenges and drive the adoption of our solutions, ultimately contributing to their business success.

You will also be involved in educating customers about the benefits of our data management capabilities, helping them navigate the complexities of data integration and unification. Your role will require you to stay updated on industry trends and best practices, allowing you to provide valuable insights and recommendations to our clients. You will be a key advocate for our customers, ensuring their voices are heard and their needs are met throughout their journey with Reltio.

What we offer

At Reltio, we offer a flexible work environment that supports a distributed workforce, allowing you to manage your personal and professional life effectively. You will be part of a culture that values diversity and collaboration, where your contributions are recognized and celebrated. We provide opportunities for professional growth and development, encouraging you to continuously evolve and innovate in your role. Join us in our mission to empower businesses with trusted data and help them achieve their goals.