Customer Success • Mid-Level

Who you are

You have a strong background in customer success and a passion for helping clients achieve their business goals. You understand the importance of data in driving business success and are eager to leverage Reltio's AI-powered solutions to empower customers. You thrive in collaborative environments and are committed to prioritizing customer needs. You possess excellent communication skills and can articulate complex concepts clearly to diverse audiences. You are adaptable and open to continuous learning, always seeking to improve processes and outcomes for your clients.

What you'll do

In this role, you will engage with enterprise clients to understand their data management needs and provide tailored solutions using Reltio's platform. You will collaborate closely with cross-functional teams, including engineering and product management, to ensure customer feedback is integrated into product development. You will lead customer onboarding processes, ensuring a smooth transition to Reltio's services. You will also conduct training sessions and workshops to empower clients in utilizing the platform effectively. Your role will involve monitoring customer satisfaction and proactively addressing any issues that arise, ensuring that clients derive maximum value from their investment in Reltio.

What we offer

Reltio offers a flexible work environment that supports a distributed workforce, allowing you to balance your personal and professional life. You will be part of a culture that values diversity and collaboration, where your contributions are recognized and celebrated. We provide opportunities for professional growth and development, ensuring you have the resources to succeed in your role. Join us in our mission to transform how businesses manage and utilize data, and be part of a team that is committed to excellence and innovation.