Account Executive • Mid-Level

Who you are

You have a strong background in managing customer relationships and a deep understanding of the digital marketing ecosystem. You thrive in collaborative environments and are eager to work with cross-functional teams to drive account growth and retention. Your ability to communicate effectively and build rapport with clients is essential to your success in this role. You are driven by results and have a bias toward action, always looking for ways to improve customer satisfaction and engagement. You understand the importance of teamwork and are ready to contribute to a culture of high standards and accountability. You are open to new perspectives and are excited about the opportunity to make a real impact at Braze.

What you'll do

As a Customer Account Executive at Braze, you will be responsible for managing and growing existing relationships within our customer base. You will serve as the account lead for specific customers, ensuring their needs are met and that they are satisfied with our services. You will collaborate closely with teams in Customer Success, Solutions Consulting, Services, and Product to drive account growth and retention. Your role will involve understanding customer needs, identifying opportunities for upselling, and ensuring that customers are getting the most value from our solutions. You will also be responsible for tracking account performance and reporting on key metrics to ensure that we are meeting our goals.

What we offer

At Braze, we offer a supportive and inclusive work environment where you can thrive. We believe in work-life harmony and provide opportunities for professional growth and development. Our team is passionate about what we do, and we encourage you to bring your unique perspective to the table. We are committed to creating a culture of equity and opportunity, both within our organization and in the communities we serve. Join us and be part of a team that is dedicated to making a real impact in the digital marketing space.