About Replit
The coding platform that empowers everyone to learn
Key Highlights
- Raised $472.2 million in funding
- Millions of users, including Google and Facebook employees
- Supports popular languages like C++, JavaScript, and PHP
- Remote-first culture with flexible work hours
Replit is a collaborative coding platform that simplifies programming for learners, educators, and developers. Based in SoMa, San Francisco, Replit has attracted millions of users, including employees from major tech companies like Google, Facebook, and Stripe. The company has raised $472.2 million ...
🎁 Benefits
Replit offers a remote-first work environment with flexible hours, equity options, and a home office setup stipend. Employees enjoy comprehensive heal...
🌟 Culture
Replit's culture is centered around accessibility in coding, allowing users to start programming without complex setups. The company values innovation...
Account Manager • Mid-Level
Replit • Foster City - Hybrid
Skills & Technologies
Overview
Replit is seeking a Commercial Account Manager to drive customer retention and expansion. You'll leverage your communication skills and technical background to help clients maximize value from Replit's platform. This role requires experience in customer success or account management within the SaaS industry.
Job Description
Who you are
You have a strong background in customer success or account management, ideally within the SaaS industry, and possess excellent communication skills that enable you to engage effectively with clients. Your technical background, including some coding knowledge or experience with developer tools, allows you to understand and address customer needs effectively. You are passionate about customer success and have a keen interest in AI technologies, which aligns with Replit's mission to democratize software development. You thrive in client-facing situations and are adept at driving retention and expansion strategies that contribute to sustainable revenue growth.
Desirable
Experience working with technical products or platforms is a plus, as it will enhance your ability to assist customers in maximizing the value of Replit's offerings. Familiarity with AI-powered tools and applications will also be beneficial in this role, as you will be helping clients navigate and utilize these innovative solutions.
What you'll do
In this role, you will be responsible for managing a portfolio of commercial accounts, ensuring customer satisfaction and success. You will work closely with clients to understand their needs and challenges, providing tailored solutions that leverage Replit's platform. Your role will involve driving customer retention through proactive engagement and support, as well as identifying opportunities for account expansion. You will collaborate with cross-functional teams, including sales and product development, to ensure that customer feedback is incorporated into the platform's evolution. Additionally, you will track and analyze customer metrics to measure success and inform your strategies.
What we offer
Replit offers a dynamic work environment where you can contribute to a mission-driven company that is reshaping the software development landscape. You will have the opportunity to work with a diverse team of professionals who are passionate about making programming accessible to everyone. The hybrid work model allows for flexibility, enabling you to balance in-office collaboration with remote work. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Replit.
Similar Jobs You Might Like
Based on your interests and this role
Account Manager
Replit is seeking a Commercial Account Manager to drive customer retention and success. You'll leverage your skills in customer success and SaaS to help clients maximize value from Replit's platform. This role requires strong communication skills and a technical background.
Account Manager
Uber is hiring a Commercial Account Manager to drive business growth and manage client relationships. You'll work in London and collaborate closely with various teams to enhance customer satisfaction. This position requires strong interpersonal skills and a proactive approach.
Account Manager
ARB Interactive is hiring a Commercial Account Manager to manage supplier relationships and enhance the Social Casino offering. You'll work closely with the Senior Commercial Manager to ensure a competitive and enjoyable experience for players.
Account Manager
Sophos is hiring a Commercial Account Manager to oversee their Commercial segment. You'll be responsible for generating new business and expanding Sophos' presence through collaboration with channel partners. This role requires a results-driven mindset and experience in account management.
Account Manager
TripActions is hiring a Manager of Commercial Account Management to lead and develop a high-performing team of Account Managers. You'll focus on driving revenue and ensuring client satisfaction. This role requires strong leadership and relationship-building skills.