Developer Support Engineer • Entry-Level

Who you are

You are looking to jumpstart your career in tech and want to make a direct impact on apps used by billions of end-users. As a Developer Support Engineer at RevenueCat, you will help developers integrate the RevenueCat SDK into their applications and troubleshoot tricky edge cases. You are eager to learn and grow, and this entry-level position is a fantastic opportunity to start your journey in the tech industry.

You thrive in a remote-first environment and are excited about the prospect of working with a diverse team spread across 25 countries. You understand the importance of customer obsession and are committed to providing exceptional support to developers. You are curious about technology and enjoy problem-solving, making you a great fit for this role.

What you'll do

In this role, you will provide hands-on support for some of the biggest apps in the world, helping teams behind popular applications like ChatGPT, VSCO, and Notion get the best out of RevenueCat. You will be empowered to own the support experience, build out internal tools, and identify improvements that shape how developers everywhere utilize the RevenueCat platform. Your work will directly contribute to the success of developers and their applications, making a significant impact on the mobile subscription landscape.

You will troubleshoot integration issues and guide developers through the process of using the RevenueCat SDK effectively. This role will allow you to develop your technical skills while also enhancing your customer service abilities. You will collaborate closely with other teams to ensure that developers receive the best possible support and resources.

What we offer

RevenueCat provides a fully remote and flexible work environment, allowing you to work from anywhere in the Americas. We encourage a healthy work-life balance with 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge. Additionally, we offer a workspace setup stipend of $2,000 USD and an annual learning stipend of $1,000 USD to support your continuous growth.

You will be part of a company that values its employees and practices its core values of Customer Obsession, Always Be Shipping, Own It, and Balance. We believe in empowering our team members to take ownership of their work and contribute to the company's mission of simplifying in-app subscriptions for developers worldwide.