About Roblox
Empowering creators in a vibrant gaming universe
Key Highlights
- Over 200 million monthly active users globally
- More than $500 million paid to developers in 2022
- Headquartered in South San Mateo, CA
- $922.8 million raised in Series G funding
Roblox is an online gaming and entertainment platform headquartered in South San Mateo, CA, that connects over 200 million monthly active users. The platform empowers its community to create and monetize their own games, with over $500 million paid out to developers in 2022 alone. As a leader in the...
🎁 Benefits
Roblox offers competitive salaries, equity options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees a...
🌟 Culture
Roblox fosters a creator-centric culture, encouraging employees to innovate and collaborate while prioritizing user safety. The company values communi...
Overview
Roblox is hiring a Product Support Manager to drive new launches and improve safety product features across international markets. You'll work closely with the moderation team to enhance safety workflows and ensure user safety. This role requires experience in product support and collaboration with cross-functional teams.
Job Description
Who you are
You have a strong background in product support management, ideally with experience in safety products or moderation systems. You understand the importance of user safety and have worked in diverse regional markets, adapting strategies to meet local needs. Your ability to collaborate with engineering and international partners is key to your success in this role. You are detail-oriented and have a knack for identifying areas for improvement in workflows and processes. You thrive in environments where you can drive change and enhance user experiences. You are passionate about creating safer online environments and have a track record of managing product launches effectively.
What you'll do
As the Product Support Manager at Roblox, you will be responsible for launching and managing regional workflows for content moderation and safety features. You will work closely with the moderation team to identify bugs, feature limitations, and requests, ensuring that our safety products meet the needs of users across various markets. Your role will involve integrating with safety product engineering teams to enhance workflows and scale new features. You will analyze user feedback and operational data to drive improvements and ensure that our safety measures are effective and user-friendly. You will also collaborate with international partners to ensure that our products comply with local regulations and cultural expectations. Your insights will help shape the future of our safety products and contribute to a positive user experience on the platform.
What we offer
At Roblox, you will be part of a mission-driven team that is dedicated to connecting a billion people with optimism and civility. We offer a collaborative work environment where your contributions will have a direct impact on the safety and enjoyment of our users. You will have opportunities for professional growth and development, working alongside talented individuals who are passionate about creating immersive digital experiences. We value diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. Join us in shaping the future of human interaction and making a difference in the online community.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Roblox.
Similar Jobs You Might Like
Based on your interests and this role
Product Support Manager
Roblox is hiring a Product Support Manager to enhance operational improvements for safety-related appeals within their moderation platform. You'll work closely with engineering and moderation teams to improve workflows and tooling. This role requires experience in product support and operational management.
Product Support Manager
Roblox is hiring a Senior Product Support Manager to oversee the service delivery experience for product and feature teams. You'll focus on enhancing agent and user experiences across key user segments. This role requires extensive experience in product support management.
Product Manager
Roblox is seeking a Senior Product Policy Manager to oversee regional compliance and policy contextualization for the Americas and Europe. You'll collaborate with various teams to align product policies with global regulations. This role requires expertise in product policy management.
Product Marketing Manager
Verkada is hiring a Product Marketing Manager to set the go-to-market strategy for integrating new technologies into their marketing and sales efforts. You'll work closely with Product, Sales, and Marketing teams to develop industry positioning and messaging. This role requires strong collaboration skills and a deep understanding of customer needs.
Compliance Product Manager
Roblox is seeking a Compliance Product Manager focused on Online Safety to develop and drive the safety compliance product roadmap. This role requires strong collaboration skills and expertise in regulatory compliance.